Shipping and Returns

Shipping: Orders are dispatched from Jamisontown NSW. Most metro orders arrive within 2-5 business days; regional and remote areas can take 5-10 business days. Dangerous goods (DG) items travel by road freight only and may take a little longer. Bulk and pallet orders are shipped via courier or carrier and priced by destination - we'll confirm freight costs with you before dispatch.

Returns: If something arrives damaged or incorrect, contact us within 14 days of delivery with your order number and photos and we'll make it right - replacement, credit or refund. For change-of-mind returns, items must be unopened, in original packaging and returned at the buyer's cost; dangerous goods cannot be returned once opened for safety reasons. To start a return, email info@nrhchemicals.com.au or call +612 9894 7360.