Shipping Policy

NRH Chemicals Shipping Policy

1. Shipping Locations

• We ship Australia-wide. For international shipping inquiries, please contact us directly at Info@nrhchemicals.com.au.

2. Processing Times

• Orders are typically processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed the next business day.

3. Shipping Methods & Delivery Times

• We use trusted courier and freight partners to deliver your orders.
• Standard delivery within Australia usually takes 2-7 business days, depending on your location.
• Remote or regional areas may experience longer delivery times.

4. Shipping Costs

• Shipping costs are calculated at checkout based on order size, weight, and delivery address.
• Free shipping may be offered on qualifying orders or promotions—details will be specified at checkout.

5. Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking information.
• Please allow up to 24 hours for tracking details to become active.

6. Delivery Issues

• If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date.
• We will work with our delivery partners to resolve any issues as quickly as possible.

7. Special Handling

• Some chemicals may require special handling or shipping due to regulatory requirements.
• We will notify you if your order is affected and discuss any additional arrangements or charges.

8. Contact Us

• Email: Info@nrhchemicals.com.au
• Phone: (02) 9894 7360
• Address: 12-10 Production Place, Jamisontown NSW 2750