NRH Chemicals products are available through our network of trade and retail partners across Australia.
NRH Chemicals
Version 1.0 · Prepared 13 November 2026 · Status: Management review required
Establish a framework for identifying, investigating, containing and correcting defective, non-conforming or unsafe products.
NRH should verify relevant specifications, supplier documentation, packaging, labels, batch identification and product condition at appropriate receiving and dispatch stages.
Staff, customers and retailers should promptly report leaks, suspected contamination, incorrect labels, unexpected product behaviour and other safety concerns, preserving order and batch details.
Potentially affected stock should be identified and held from sale pending risk assessment. Record the complaint, supplier information, batches, distribution history and findings.
Management should assess severity, affected population and statutory reporting obligations, and obtain specialist advice as required. Relevant regulators must be notified where legally required, including applicable consumer product safety reporting and recall obligations.
Where a recall is necessary, NRH should provide clear instructions to affected customers, retailers, carriers and staff; arrange safe isolation or return of goods; and document completion.
Investigate root cause, document corrective action, monitor effectiveness and retain records suitable for traceability and regulatory review. This is a proposed process to implement, not a claim of an existing certified QA system.
NRH Chemicals
ABN 94 112 422 474
10-10 Production Place, Jamisontown NSW 2750
02 9894 7360
Email: info@nrhchemicals.com.au
Website: www.nrhchemicals.com.au
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