1. Our Commitment

At NRH Chemicals, we recognise that responsible sourcing is essential to maintaining product quality, customer safety, reliable supply and environmental responsibility.

As an Australian supplier of industrial, automotive and specialty chemical products, we understand that the decisions made throughout our supply chain can influence product safety, environmental outcomes, working conditions and business integrity.

Our approach to sourcing is guided by a commitment to quality, safety, ethical business practices and continuous improvement.

We aim to build long-term relationships with suppliers who demonstrate responsible business practices, meet applicable regulatory requirements and share our commitment to delivering safe, reliable and effective products.

2. Purpose of This Policy

This policy establishes the principles that guide NRH Chemicals when selecting, assessing and maintaining relationships with suppliers and service providers.

Our objectives are to:

• Source products and materials that meet relevant quality and safety requirements.
• Promote ethical, lawful and responsible business practices.
• Consider environmental impacts throughout the supply chain.
• Support transparency and traceability where practical.
• Reduce supply chain risks and improve reliability.
• Encourage continuous improvement among suppliers and business partners.

3. Scope

This policy applies to sourcing and procurement activities undertaken by NRH Chemicals, including the purchase of:

• Raw materials and chemical ingredients.
• Finished chemical products and formulations.
• Packaging materials, containers and labels.
• Industrial and automotive accessories.
• Cleaning and maintenance products.
• Freight, logistics and distribution services.
• Other goods and services required for business operations.

The principles outlined in this policy are intended to guide both domestic and international procurement decisions.

4. Supplier Selection and Assessment

NRH Chemicals aims to select suppliers based on their ability to provide products and services that meet our commercial, technical, safety and regulatory requirements.

When assessing suppliers, we may consider:

• Product Quality: Consistency, reliability, specifications and suitability for the intended application.
• Regulatory Compliance: Compliance with relevant Australian legislation and applicable international requirements.
• Chemical Safety: Availability of accurate Safety Data Sheets (SDS), appropriate labelling and relevant technical documentation.
• Supply Reliability: Product availability, lead times, communication and continuity of supply.
• Environmental Responsibility: Waste management, packaging practices, resource efficiency and environmental controls.
• Ethical Business Practices: Compliance with applicable employment laws, human rights expectations and anti-corruption requirements.
• Traceability: Ability to identify product origins, manufacturers, batch information and relevant supply chain documentation where required.
• Commercial Sustainability: Fair pricing, financial reliability and the ability to maintain a long-term business relationship.

Supplier selection decisions may consider the overall balance of these factors rather than price alone.

5. Product Quality and Chemical Compliance

Product quality and safety are fundamental considerations in our sourcing decisions.

NRH Chemicals expects suppliers to provide accurate and appropriate information about the products they supply.

Depending on the product, this may include:

• Safety Data Sheets prepared in accordance with applicable requirements.
• Technical Data Sheets and product specifications.
• Certificates of Analysis where required.
• Relevant batch or lot identification.
• Chemical composition and hazard information necessary for regulatory compliance.
• Appropriate dangerous goods classifications and transport information.
• Product labelling and handling instructions.

We aim to review relevant documentation when introducing new products or evaluating changes to existing products.

Where information is incomplete, inconsistent or raises safety concerns, NRH Chemicals may seek clarification, additional documentation or alternative supply arrangements.

6. Ethical Sourcing and Human Rights

NRH Chemicals supports ethical business practices and respect for fundamental human rights throughout the supply chain.

We expect suppliers to comply with applicable employment, workplace safety and human rights legislation.

Our sourcing principles oppose:

• Forced labour and modern slavery.
• Child labour that breaches applicable laws or internationally recognised minimum standards.
• Human trafficking and exploitative employment practices.
• Unlawful discrimination and harassment.
• Unsafe working conditions.
• Bribery, corruption and fraudulent business conduct.

We encourage suppliers to maintain appropriate workplace standards and take reasonable steps to identify and address risks within their own operations and supply chains.

Where credible concerns arise, NRH Chemicals may seek further information, request corrective action or review the ongoing supplier relationship.

7. Environmental Responsibility

NRH Chemicals recognises that the production, packaging, transportation and disposal of chemical products can create environmental impacts.

We aim to consider relevant environmental factors when assessing products, suppliers and procurement arrangements.

Our areas of consideration include:

• Responsible use of raw materials.
• Appropriate management of chemical waste.
• Prevention of spills and environmental contamination.
• Packaging efficiency and material selection.
• Opportunities to reduce unnecessary transport and handling.
• Resource and energy efficiency.
• Compliance with applicable environmental regulations.

Where technically and commercially practical, we aim to explore products, materials and processes that may reduce environmental impacts without compromising product quality, safety or performance.

We recognise that environmental improvements must be supported by reliable information and should not rely on unsubstantiated sustainability claims.

8. Australian and International Sourcing

NRH Chemicals recognises the value of maintaining reliable relationships with Australian suppliers and manufacturers.

We aim to consider Australian sourcing opportunities where suitable products, quality, availability and commercial conditions align with business requirements.

International sourcing may also be necessary to access specialist raw materials, technologies, formulations and products.

Regardless of the country of origin, suppliers are expected to meet applicable legal, quality and safety requirements.

Country of origin, Australian-made or other product-origin claims must be accurate and supported by appropriate evidence.

9. Packaging and Materials

Packaging plays an essential role in protecting chemical products and supporting safe storage and transportation.

NRH Chemicals considers packaging suitability, chemical compatibility, durability, regulatory compliance and environmental impacts when evaluating packaging options.

Our procurement priorities include:

• Selecting packaging appropriate for the chemical product.
• Reducing unnecessary packaging where practical.
• Considering recyclable materials where compatible and suitable.
• Reviewing bulk packaging options where appropriate.
• Maintaining correct labelling and product identification.
• Reducing packaging damage and avoidable product losses.

Packaging decisions must prioritise safety and regulatory compliance.

10. Supply Chain Transparency and Traceability

NRH Chemicals recognises the importance of being able to identify the source and relevant specifications of products supplied to customers.

Depending on product type and applicable requirements, we may request information relating to:

• Manufacturer or supplier identity.
• Country of origin.
• Batch or lot numbers.
• Product specifications.
• Manufacturing or supply dates.
• Certificates of Analysis.
• Relevant regulatory documentation.

We aim to maintain appropriate procurement and product records to support quality management, customer enquiries, product investigations and recalls.

11. Supplier Performance and Continuous Improvement

We recognise that supplier relationships require ongoing communication and review.

NRH Chemicals may assess supplier performance based on:

• Product quality and consistency.
• Delivery reliability.
• Responsiveness to technical enquiries.
• Accuracy of documentation.
• Safety and compliance performance.
• Handling of complaints or product concerns.
• Commercial performance and supply continuity.

Where issues arise, we aim to work constructively with suppliers to identify appropriate corrective actions.

Serious or repeated concerns may result in additional review, suspension of purchasing or termination of a supplier relationship, subject to applicable contractual obligations.

12. Conflicts of Interest and Business Integrity

NRH Chemicals expects procurement decisions to be made fairly and in the legitimate interests of the business.

Employees and representatives involved in sourcing activities should avoid conflicts of interest that could improperly influence purchasing decisions.

We do not support bribery, corruption, fraudulent transactions or unlawful inducements.

Gifts, benefits or incentives must not improperly influence supplier selection or purchasing decisions.

Commercially sensitive supplier information should be handled responsibly and in accordance with applicable confidentiality obligations.

13. Risk Management and Supply Continuity

NRH Chemicals recognises that supply chain disruptions can affect customers, business operations and product availability.

We aim to consider relevant procurement risks, including:

• Product shortages and supply interruptions.
• Changes in chemical regulations.
• Inconsistent product quality.
• Supplier financial or operational difficulties.
• Transport and dangerous goods restrictions.
• International shipping disruptions.
• Environmental and workplace safety incidents.

Where practical, we may consider alternative suppliers, suitable inventory arrangements and contingency measures to support continuity of supply.

14. Reporting Concerns

Suppliers, employees, customers and other stakeholders are encouraged to raise genuine concerns relating to product quality, safety, unethical sourcing or suspected unlawful conduct.

Concerns may be submitted to NRH Chemicals using the contact details below.

Reports will be assessed appropriately, with confidentiality maintained where reasonably practicable and consistent with legal obligations.

15. Policy Review and Continuous Improvement

NRH Chemicals recognises that responsible sourcing practices must evolve as business operations, customer expectations and regulatory requirements change.

We intend to review this policy periodically and update it where necessary.

Future improvements may include more formal supplier assessments, enhanced documentation processes and measurable procurement objectives.

This policy sets out NRH Chemicals' sourcing principles and expectations. It does not represent a claim that every supplier has been independently audited or certified.

16. Contact Information

For enquiries relating to responsible sourcing, supplier requirements or this policy, please contact: