Retailer & Distributor Code of Conduct

NRH Chemicals

Retailer & Distributor Code of Conduct

Version 1.0 · Prepared 13 November 2026 · Status: Management review required

1. Purpose

Set minimum expectations for businesses authorised to sell NRH products, alongside the Retailer & Distributor Terms & Conditions.

2. Lawful resale

Retailers must comply with applicable consumer, advertising, workplace, environmental, chemical storage and dangerous goods requirements.

3. Independent pricing

Retailers set their own resale prices. Any NRH recommended retail price is non-binding, and this code does not impose minimum resale prices.

4. Product integrity

Do not tamper with seals, obscure warnings, misrepresent product claims or repackage or relabel products under NRH branding without written authorisation and required compliance checks.

5. Safety and traceability

Maintain appropriate storage, SDS access, stock rotation and batch traceability where relevant. Report serious defects promptly and cooperate with safety notices and recalls.

6. Brand and marketing

Use authorised brand materials accurately. Do not imply exclusivity or official NRH ownership without permission. Avoid unsubstantiated environmental or performance claims.

7. Business ethics

Act honestly, avoid bribery and fraudulent conduct, respect confidentiality and communicate material changes to published store information.

8. Concerns

NRH may request corrective action for breaches and review trading arrangements in accordance with the applicable agreement and law.

NRH Chemicals

ABN 94 112 422 474

10-10 Production Place, Jamisontown NSW 2750

02 9894 7360

Email: info@nrhchemicals.com.au

Website: www.nrhchemicals.com.au

Document control: Review at least annually and when legal requirements, products, services or operational practices change. This draft must be checked against actual NRH processes before approval or publication.

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